Guest terms

By completing this booking you agree to the following: 1. Payment. Your card is charged in full at booking (or when the host approves your request). The total includes the nightly rate, cleaning fee, any pet fee, a 2% BoulderStay service fee, and applicable Boulder, Colorado lodging taxes. 2. Security deposit. If the host has set a deposit, your card is kept on file but not charged. The host may file a claim for damage, excessive cleaning, missing items or rule violations within 7 days of checkout, up to the deposit amount. You will receive an itemized notice by email before any charge is made and may reply to dispute it. 3. Cancellation. The host's cancellation policy (Flexible, Moderate or Strict) shown on the listing applies. Refunds are issued to the original card. No refund is given once the stay has begun. • Flexible: full refund up to 24 hours before check-in. • Moderate: full refund up to 5 days before check-in; 50% after. • Strict: full refund up to 14 days before check-in; 50% up to 7 days; none after. 4. House rules. You agree to the house rules shown on the listing, the maximum guest count, and the check-in and check-out times. 5. Short-term rental license. Stays under 30 nights are in City of Boulder-licensed short-term rentals. The license number is shown on the listing. 6. BoulderStay's role. BoulderStay is a booking platform operated by Boulder homeowners. Your agreement for the stay is with the host. BoulderStay processes payment, relays messages and handles deposit notifications.